FAQ

Frequently Asked Questions

Shipping & Delivery

Where do you ship?
We currently ship within Denmark and to select European countries. Shipping costs and delivery times vary by location.

How long does delivery take?
Orders are typically processed within 1-2 business days. Delivery within Denmark usually takes 3-5 business days.

Products & Care

Are your products dishwasher safe?
Yes, all our pottery is dishwasher safe. However, we recommend hand washing to preserve the beauty and longevity of each piece.

Can your pottery be used in the oven or microwave?
Our pottery is microwave safe. Please check individual product descriptions for oven-safe specifications.

Orders & Returns

Can I cancel or modify my order?
Please contact us as soon as possible at tristan.andersen@icloud.com if you need to make changes. We'll do our best to accommodate your request if the order hasn't shipped yet.

What is your return policy?
We accept returns within 14 days of delivery for unused items in their original packaging. Please contact us to initiate a return.

Custom Orders

Do you accept custom orders?
Yes! We love creating custom pieces. Please reach out to discuss your ideas and we'll work together to bring your vision to life. 

Step 1

Preparing the Clay

Every piece begins with raw clay. The clay is weighed and wedged by hand — a process of kneading that removes air pockets and aligns the particles. Proper wedging ensures structural integrity and an even texture.

Clay is chosen for its plasticity, strength, and firing behavior. The body must complement the intended glaze and temperature.

Step 2

Forming the Piece

The clay is shaped either by wheel-throwing or hand-building.

  • Wheel-throwing involves centering the clay on a rotating wheel and drawing the walls upward through controlled pressure.
  • Hand-building may include coiling, slab construction, or sculptural forming.

At this stage, proportion, wall thickness, and balance are established. The form is refined while the clay remains pliable.

step 3

Trimming and Refinement

Once the piece reaches a leather-hard state (firm but still workable), it is trimmed.

  • Excess clay is removed from the base.
  • The foot is defined.
  • Edges and surfaces are sharpened or softened.

Handles or additional elements are attached at this stage, requiring careful scoring and slipping to ensure structural bonding.

step 4

Drying

Pieces must dry slowly and evenly. Rapid drying causes warping or cracking.


Drying can take several days depending on thickness and humidity. The goal is complete evaporation of physical water before firing.

step 5

First Firing (Bisque Firing)

The dried piece is fired in a kiln, typically between 900–1000°C.

This transforms fragile clay into ceramic through a chemical process:

  • Organic materials burn away.
  • The clay becomes porous but permanently hardened.

After bisque firing, the piece is durable enough to handle and glaze.

step 6

Glaze Development and Application

Glaze is a mixture of minerals and oxides that melt during firing to form a glass-like surface.


Developing original glazes involves:

  • Testing mineral combinations
  • Adjusting silica, alumina, and flux ratios
  • Firing multiple samples to evaluate texture, tone, and surface reaction


Application methods include pouring, dipping, brushing, or layering. Thickness and interaction with the clay body influence the final result.

step 7

 Glaze Firing

The glazed piece returns to the kiln, often at higher temperatures (1200–1300°C for stoneware).


During this firing:

  • Glaze materials melt and fuse.
  • Color develops through oxidation or reduction.
  • Surface variations emerge based on heat distribution and kiln atmosphere.

No two firings are identical. Subtle shifts in temperature or placement produce nuanced variation.

step 8

Cooling and Finishing

Cooling must be gradual to prevent thermal shock.

Once removed from the kiln:

  • Bases are sanded smooth.
  • Each piece is inspected for balance, finish, and surface integrity.

Only pieces that meet aesthetic and structural standards are released.

Handcrafted in Denmark

Ceramics shaped by years of practice, celebrating timeless form, intention, and individuality.